CHARGING-MANUAL

CHARGING VIA CUSTOMER CARD

1. START THE CHARGING PROCESS

  • Touch the display to start the charging process.
  • As this charging station has different connections, select the outlet that you require on the display (CCS, CHAdeMO).
  • Insert the plug into the charging socket on the vehicle until it clicks. – In case of CHAdeMO (see image): Take the charging cable from the holder and insert it into your vehicle. The red box at the top of the plug must turn green.
  • After a successful connection check, the system will ask for authentication with your customer card. Hold your card up to the card reader and wait for another connection check.
  • The charging process will start and the battery charge level, remaining charging time, supplied kWh and expired charging time will be shown on the display.

2. END THE CHARGING PROCESS

  • Hold your customer card to the card reader to finish the loading process.
  • Disconnect the charging cable from the vehicle. 
  • Note: Unlocking the vehicle can stop the charging process.

Charging via Smartphone

1. START THE CHARGING PROCESS

•    First connect the charging cable to the vehicle only.
•    Select the charging point on the map
•    Press the START button to unlock the selected socket.
•    After successful authorization, the charging process starts automatically.

 

2. END THE CHARGING PROCESS

•    Press the STOP button.
•    Disconnect the charging cable from the vehicle. 
     Note: Unlocking the vehicle can stop the charging process.

 

Important Note

  • The security check between the vehicle and wallbox can take up to 30 seconds.
  • If the charging process is started via your mobile phone, it must also be terminated via your mobile phone. A combination of different activation methods (customer card, mobile phone) is not possible.
  • INCIDENTS: In case of incidents please contact the service hotline +43 5 031 351 855