Registration

Login information

Please enter your email address and set a password. With this data, you can log into your user account after the registration process is completed.

The password must be at least 7 characters long and must contain both uppercase and lowercase letters as well as at least 1 number.

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To confirm your registration you will receive an email after entering all of your data. Therefore, please pay attention to the correct entry of your personal information.

Personal information

Address information

Payment Information

For your adhoc tariff you can register with Visa or Mastercard. Other methods of payment are currently unavailable.

Visa Master Card

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All prices in EURO incl. VAT. Any bank charges or currency exchange charges arising shall be borne by the customer.

Once a month, you will receive a collective invoice for all your charges.

Consent to data processing

Consent to data processing for advertising

  1. I hereby give my consent to SMATRICS storing my data for contractual purposes (name and/or company, contact person, telephone number, e-mail address). company, contact person, academic degree, telephone number, e-mail address, address, customer ID number, number of the charging card code, charging location, start of charging, end of charging, charging point used, roaming partner, identification of the end device when using the SMATRICS APP, consumption data, vehicle charging capacity, trade name, year of manufacture of the contract vehicle and location of the Wallbox) to be processed* in order to send me information and advertising material and for product-related surveys by e-mail, telephone and post at irregular intervals until revoked. I also give my consent to SMATRICS contacting me by telephone for advertising, information and product-related surveys.
    * Processing" means any operation or set of operations carried out upon personal data within the meaning of Article 4(2) of the GDPR, such as collection, storage or use, but not transmission. SMATRICS will not transfer your personal data to third parties without your separate or legal permission.
  2. My consent is not required for the performance of the contract and is valid until revoked. Failure to give my consent shall not prevent the conclusion of this contract. I may withdraw my consent at any time. Withdrawal requests must be made out using the contact information of SMATRICS – via e-mail to info@smatrics.com or via mail to SMATRICS GmbH & Co KG, Europaplatz 2 / stairway 4, 1150 Vienna to be valid. Any further use of the data will cease immediately upon receipt of the withdrawal request by SMATRICS and without prejudice to existing legal obligations. A withdrawal request shall not affect the legality of the processing carried out with consent prior to receipt of the withdrawal request.
  3. All data shall be stored for the duration of the contract, and thereafter for as long as is necessary for the performance of the contract, for the assertion of claims and legal defence in the event of disputes or for the fulfilment of reporting and verification obligations or statutory and other legally mandatory retention obligations.


I can find more information on the processing of personal data at https://smatrics.com/en/general-terms-and-conditions