Registration

Login information

Please enter your email address and set a password. With this data, you can log into your Turmstrom user account after the registration process is completed.

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To confirm your registration you will receive an email after entering all of your data. Therefore, please pay attention to the correct entry of your personal information.

Personal information

Address information

Payment Information

For your adhoc tariff you can register with Visa or Mastercard. Other methods of payment are currently unavailable.

Visa Master Card

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All prices in EURO incl. VAT. Any bank charges or currency exchange charges arising shall be borne by the customer.

Once a month, you will receive a collective invoice for all your charges.

Consent to data processing

Revocation and withdrawal rights (§ 11 FAGG and § 3 KSchG):

You have the right to withdraw from this contract. The withdrawal period is fourteen days from the conclusion of the contract. The contract is concluded by completing the ordering process by pressing the button “Submit order (you will be charged)”. To exercise your right of withdrawal you must inform us, SMATRICS GmbH & Co KG (1150 Vienna, Europaplatz 2 / Stiege 4 / 3.OG, +43 (0) 1 53 22 400 (Mon-Thurs 9.00am to 5.00pm and Fri 9.00am to 3.00pm), e-mail: info@smatrics.com), of your decision to withdraw from this contract by means of a clear statement to this effect (e.g. a letter sent by post, fax or e-mail). You can do this using the withdrawal form template sent to you in the email with your contract from SMATRICS, though this is not mandatory. You can also download a template withdrawal form from our website at www.smatrics.com/widerrufsformular. The deadline for withdrawal will be deemed as met provided you send your communication concerning the exercise of the withdrawal right before expiry of the deadline.

Consequences of revocation/withdrawal: Should you withdraw from this contract, we shall be obliged to repay all payments that we have received from you without delay, and at the latest within fourteen days from the date we received the communication concerning your withdrawal from this contract. For repayment, we shall use the same method of payment that you used in the original transaction, unless explicitly agreed otherwise; under no circumstances will you be charged a fee for this repayment. If you request that services (in particular immediate charging) begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already rendered up to the time at which you inform us of your decision to exercise the right of withdrawal from this contract, in relation to the overall scope of the contract. By submitting this order you request that SMATRICS begin providing services (in particular, enabling charging) even though the withdrawal period is still in effect. SMATRICS will charge a tariff for charging processes.

Consent to data processing:

I acknowledge that SMATRICS is entitled to save and use the personal information obtained in the course of this business relationship as well as from charging stations (first name and surname, academic title, postal address, email address, telephone number, date of birth, billing information, account details, ID number, charging location, charging start and end times, charging point used, end device ID when the website is used, consumption data, vehicle charging capacity) in accordance with the Data Protection Act for the purpose of fulfilling this contractual relationship, sending product-specific information, advice and questionnaires as well as for statistical evaluations.

I agree to the transmission of the data mentioned above in parenthesis to Greenstorm Mobility GmbH.

For the payment by credit card I have to announce the credit card number, the date of expiry and the cvc code of the credit card. I acknowledge that SMATRICS is entitled to forward this data without saving to their contractual partner (currently Wirecard Central Eastern Europe GmbH). This partner checks the validity of the credit card and the accuracy of the data disclosed and processes the payment.

I agree to the delivery of information and advertising material by means of email and post as well as contact by telephone for the purposes of advertising, providing information and product surveys from SMATRICS, from VERBUND Solutions GmbH, from VERBUND Sales GmbH, from VERBUND GETEC Energiecontracting GmbH, from SOLAVOLTA Energie- und Umwelttechnik GmbH and from Greenstorm Mobility GmbH.

The declaration of consent may be withdrawn at any time. Personal and company information stored by SMATRICS may also be corrected and deleted. Correction, deletion or withdrawal requests must be signed and submitted in writing to SMATRICS GmbH & Co KG, 1150 Vienna, Europaplatz 2 / Stiege 4 / 3.OG.